Privacy Policy – Snowdo Pet Supplies
At Snowdo Pet Supplies, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data in accordance with the New Zealand Privacy Act.
What We Collect
We may collect the following information when you interact with our website:
Name and contact details
Delivery and billing address (for orders)
Your preferences, interests, or demographics (if provided voluntarily)
We do not collect any sensitive information such as political views, religion, health data, or criminal history.
How We Use Your Information
We use your personal information to:
Respond to your inquiries
Process and deliver your orders
Send order confirmations and tracking updates
Manage returns or exchanges
Inform you about promotions (if you’ve subscribed)
Contact you if you’ve entered a competition or promotion
Who We Share It With
We do not sell or rent your personal data.
We may share your information only with trusted service providers (e.g. couriers or payment processors) who comply with privacy laws and are contractually bound to keep your information confidential.
Your Choice
Sharing your information is always optional. You can:
Choose not to provide certain details (though this may limit some services)
Opt out of promotional emails at any time by:
Clicking the unsubscribe link in any email, or
Emailing us at sales@snowdopetsupplies.co.nz with “UNSUBSCRIBE” in the subject line
Cookies & Website Tracking
We use cookies to improve your browsing experience. These do not personally identify you. You can disable cookies in your browser settings, but this may affect site functionality (e.g. shopping cart memory).
Security
We take data protection seriously. Your personal information is stored securely and only accessible to authorized personnel. All sensitive pages (such as checkout and login) are protected with SSL encryption. We also implement physical, electronic, and managerial safeguards.
Payment Processing
All online payments are securely processed by:
Accept payments with Woo；Include OfficialCredit/debit cards, Apple Pay, Google Pay, and more.
Access & Updates
You can access and update your personal information by logging into your account at any time.
Contact Us
For any questions or concerns about your privacy, please contact us at:
📧 sales@snowdo.online